Support
Telephone support Telephone support
For issues involving day-to-day operations and that require immediate resolution, we provide telephone support. A qualified developer undertakes to isolate and verify the cause of the problem.
E-mail support E-mail support
For day-to-day issues, support is also provided by e-mail. Record in detail the issue you wish to resolve. Your request is forwarded to our technicians and the necessary steps are taken to resolve the problem quickly and effectively.
On-site support On-site support
For issues related to analyzing and resolving complex needs, support services are provided at your business’ offices. Experienced developers carry out necessary customization tasks, while more experienced and highly trained executives of our company undertake the training of staff.
Off-site supportOff-site support
Remote connection support is also available for issues involving multifaceted and complex problems, customization needs, and training. Experienced developers are connected directly to your system’s screen (using tools like Team Viewer) for better service.
Telephone support
For issues involving day-to-day operations and that require immediate resolution, we provide telephone support. A qualified developer undertakes to isolate and verify the cause of the problem.
E-mail support
For day-to-day issues, support is also provided by e-mail. Record in detail the issue you wish to resolve. Your request is forwarded to our technicians and the necessary steps are taken to resolve the problem quickly and effectively.
On-site support
For issues related to analyzing and resolving complex needs, support services are provided at your business’ offices. Experienced developers carry out necessary customization tasks, while more experienced and highly trained executives of our company undertake the training of staff.
Off-site support
Remote connection support is also available for issues involving multifaceted and complex problems, customization needs, and training. Experienced developers are connected directly to your system’s screen (using tools like Team Viewer) for better service.