Privacy Policy

1. Introduction

This Privacy Policy is our official policy regarding the collection and use of information we obtain from you. This policy explains how and why our company collects your personal data, how our company uses it and how you can control our company’s use of it. Our company is committed to complying with applicable laws governing the collection and use of personal data and to protecting and safeguarding your privacy in your dealings with our company.

2. Acceptance

When you send an e-mail, use a website of our company or install, access and/or use the products and services offered by our company, you consent to the collection of information in accordance with this Privacy Policy and other agreements that exist between us. You acknowledge and agree that your use of our company’s websites or products constitutes your acceptance of this Privacy Policy and the General Terms of Use.

3. Types of information collected

Our company may collect various information in the ordinary course of conducting its business activities, including personal and non-personal data.

For example, we may collect information such as your name, telephone number, e-mail address, IP address, all in connection with your use of our company’s products and/or services, as well as our company’s websites.

4. Basic purpose of information collection

Our company collects information in the course of conducting its business activities in order to: a) conduct its business activities and provide you with products and/or services

b) provide marketing services and receive feedback on our products and services; and

(c) provide access to and content on the Websites with improved efficiency and functionality. Without this information, our company may be unable to provide you with its products and/or services or to meet your expectations of it on an ongoing basis.

5. How our company collects information

Our company collects information in two main ways:

– you purchase or subscribe to our products and/or services

– you contact us to request support or ask a question regarding our products or services

– submit your e-mail address and other information for inclusion in our database

– visit any of our active websites or our facilities

– you become a shareholder of our company.

(b) indirectly, for example, by placing browser cookies or other analytics on computers and devices used by you.

Before or at the time we collect information, we will take reasonable steps to inform you of such collection and draw your attention to this Privacy Policy, as well as to our Company’s Cookies Policy (if such applications are used).

6. How your information will be used

You acknowledge and agree that our company may use or disclose information for the primary purpose for which it was collected, including, but not limited to,

α) The provision of services and/or products, related administration tasks, the processing of orders placed by you, marketing and notifications of changes to our services and/or products and, in general, record keeping regarding your use of our products and/or services, registration and management of support operations, communication with you or compliance with our legal obligations; and

(b) the information may be shared between our company and affiliated corporate organisations and disclosed in confidence to third parties acting as our contractors, agents or suppliers in respect of the main purposes of the relationship between us.

We may also use this information for a purpose related to the core purpose of collecting information, and in situations where an ordinary person would reasonably expect us to use the information in this way

Where you provide personal data to us in relation to another person, you warrant that you have permission to do so and that you will inform that person of our identity, how we use and disclose their data and that they can access that data.

7. Disclosure of information

Your information will only be disclosed to persons outside of our company as provided in this Privacy Policy or as otherwise disclosed to you at the time the information is collected. Our company may disclose your information where:

(a) we have reasonable grounds to suspect that your health or safety or the health or safety of the public is threatened

(b) we have reasonable grounds to suspect past, present or possible future involvement in illegal activities and that disclosure of your information is a necessary component of our investigation or reporting the matter to the appropriate authorities; and/or

(c) where such use or disclosure is required or permitted by law (for example, in the context of a subpoena, warrant or other court order or legal process).

8. Third party sources

Our website or other Company materials may contain links to websites owned and operated by third parties who may collect personal information about you. Once you leave our company’s websites, this Privacy Policy no longer applies and our company disclaims any responsibility for the privacy practices of such third parties or the content they provide. You should always review the privacy policies of all third parties with whom you interact.

9. Transboundary transmission, security and storage

By accessing one of our company’s websites or by installing, accessing or using our company’s products and/or services, except where we have contractually agreed to maintain such information within a particular country or region, you agree and consent to the cross-border transfer of information and/or data. Our company uses or may in the future use third parties, such as Amazon (AWS) and Microsoft cloud services, to store its email, databases and systems and Google to provide analytics services. These providers are generally located in Australia, the European Union and/or the European Economic Area and/or the United States of America. Our company uses reasonable, commercially reasonable, physical, administrative and technical safeguards to maintain the integrity and security of information by which an individual’s identity can be verified, including, but not limited to, secure data networks protected by a firewall and password protection systems that meet standard industry standards. Transmission of data over the Internet may not be secure and therefore you transmit all information at your own risk. Once your transmission is complete, our company makes every effort to ensure the security of the transmitted information on our systems. You are solely responsible for maintaining the confidentiality of your passwords and/or account details and for ensuring that your systems are up to date and implementing anti-virus and other protection measures.

10. Contact persons, access and correction of personal data

Our company is committed to maintaining accurate, relevant and appropriate information about our customers and other stakeholders. You may contact us and/or request access to your information through our Data Protection Officer as follows:

Data Protection Officer 
Address/ number: 55 Irene Street, 55 L. Irini
Address: Pefki, Attica
Phone: 210 6141100, 6140085
Fax: 210 6143596

Our company will process your request in accordance with the applicable privacy legislation and will provide you with access to a copy of the information it holds about you, allowing you to exercise your rights of access, objection to processing, objection to automated decision-making and profiling, restriction of processing, portability, correction or deletion of data of the above data in accordance with the specific provisions of European Regulation (EU) 2016/679 General Data Protection Regulation (GDPR), unless:

– you are unable to convince our company that you are entitled to access the information; or

– our company has the right to refuse or deny such access.

If we deny you access to the information, we will, upon your request, provide a justification for such denial. For security reasons, our company will not disclose sensitive security information such as, but not limited to, usernames, passwords or credit card information.

11. Complaints.

If you have complaints about our Privacy Policy or the collection, use or disposal of your personal data, you should direct your complaints to our Data Protection Officer (see contact details above). The Data Protection Officer will review your complaint and attempt to find a resolution. If you are not satisfied with the outcome of this review, you may request that your complaint be investigated by an independent person or authority.

12. Changes to the Privacy Policy

This Privacy Policy may be revised from time to time without further notice and such revisions will be referenced in the “last modified” notice above. Please revisit this page to keep up to date with any changes. By continuing to use the site, you signify your agreement to this Privacy Policy and any revisions to it in the future.